About Us Acting on behalf of over 100 manufacturers we can always find the right equipment for you! Our highly qualified sports science team can help you decide exactly what you require, we can then find the best possible make and model for you. Looking for that "Hard To Find" piece of kit don’t worry HPX can design or modify equipment to your own specifications. HPX accept all major cards or alternatively why not spread the cost with a finance package? We strive to offer the highest levels of service to YOU our customer! Many companies confuse service with warranty. Warranty covers faults or defects, Service covers how you are treated and starts long before a sale is made. As per our Mission Statement we want you to be so impressed with our service that you will recommend us to your friends. The HPX Mission Statement To become the Worlds finest supplier of sports and exercise equipment. Having a loyal and satisfied customer base who have been supplied the correct item and have been treated professionally and courteous manner. For our service, knowledge and customer support to stand up to the highest levels of scrutiny and not be found lacking!

Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

Shipping And Handling We aim to despatch goods within 24 hours of your order. Please bear in mind that many of these items are heavy and require a 2 person delivery. This means we should deliver to you within approximately 10 - 14 days however please allow up to 28 days for delivery.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .

Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee HPX Ltd reserves the right at any time to revise the prices and information on this site without notice. The placing of a product on this site is an invitation to accept offers for products and is not an offer to sell at the listed price. All orders for products are offers to purchase and are subject to acceptance by HPX Ltd. HPX Ltd reserves the right to reject any order, or to cancel any order; (whether or not the order has been confirmed and your credit card charged) if the product is unavailable, if HPX Ltd does not deliver to your location, or for any other reason including a product being listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, HPX Ltd shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. HPX Ltd shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, HPX Ltd shall immediately issue a credit to your account in the amount of the incorrect price.

Reaching Us If you need to contact us, please email us on info@hp-x.com, alternatively, you can call on +44 (0) 15394 88210 or fax us on +44 (0) 15394 88999 or write to us at HPX Ltd, Windermere Business Centre, Oldfield Court, Windermere, Cumbria, LA23 2HJ.

Privacy Policy We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you to process your order and to provide you with the best possible service. The type of information we will collect about you includes: your name, address, phone number, email address, credit/debit card details. We will never sell or disclose your details without your explicit consent. The personal information which we hold will be held securely in accordance with the law. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option. HPX Ltd uses secure server software (SSL) to protect your credit card information and assist your shopping. Any losses incurred or sustained by customers who transmit information by means of e-mail or other internet link shall be borne solely and exclusively by that customer and in no event shall any such losses in whole or in part be borne by HPX. You must sign out when you have finished shopping.